The Intrepid Sea, Air & Space Museum is the nation's premier destination of heroism, adventure and fun, hosting over 750,000 visitors from around the world each year. Through the museum's exhibits, educational programming and special events, visitors experience her rich history of service and learn about the humanity behind the hardware. The Intrepid Museum has recently re-opened our new and improved museum complex. This is a great opportunity to be a part of our exciting team!
The Intrepid Museum is currently seeking Part time Museum Floor Staff professionals to provide a high level of customer service with a focus on information, direction and assistance to Museum guests including Museum lay-out, events and activities.
Responsibilities include, but are not limited to:
- Greet guests as they enter the museum or approach assigned area.
- Inform guests of museum layout, events, activities, and exhibits.
- Provide facts and historical information about museum, ships, vehicles, equipment, and artifacts, pointing out features of interest and answering questions.
- Clearly communicate the mission and message of the Intrepid Museum to the guest.
- Provide a high level of customer service by engaging guests, resolving problems, answering questions, and referring tougher problems to the supervisor as necessary to ensure a pleasant experience.
- Usher guests through their assigned area ensuring a smooth, swift flow of traffic.
- Monitor operation of the theater to ensure cleanliness and continued operation of theater, contacting supervisor, operations, or A/V staff to resolve problems.
- Ensure safety and well being of our Museum guests while they are visiting the Museum or related areas.
- Ensure cleanliness of assigned area, performing general picking up of garbage and informing supervisor of need for additional cleaning.
- Inform staff of arrival of visitors and guests.
If you have excellent customer service skills, experience working with the public and the ability to work some weekends, nights and holidays, a high school diploma or general education degree and related experience, please forward your resume.
We offer a competitive salary and the opportunity to be a part of a very rewarding time in the Museum’s history! For consideration e-mail resume with salary requirements to: resume@intrepidmuseum.org. Be sure to include the title of the position in which you are interested. Salary history and salary requirements must also be included.
No phone calls please.
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| The Intrepid Sea, Air & Space Museum is an equal opportunity employer. |
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