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Home > Groups > FAQ
FAQ
Seperator
Operation Slumber

What exactly is Operation Slumber? What's included?
I have a date in mind; how do I know if it's available?
What type of dinner/snack/breakfast is provided?
Are there different activities for different age/scout level groups?
What is the minimum group size? Maximum?
What are the age limitations?
How many adults do I need to bring with my youth group?
What is the cost? Is it the same price for scouts and chaperones?
Do we sleep in soldier's berthing? Are there separate sleeping areas for my group?
Can we come to the museum before Operation Slumber rather than next day admission?
Can I have my birthday party during Operation Slumber?
I'm part of an adult/senior/mixed/family group; can we sleep on the Intrepid?
Do the scouts have to wear their uniforms?
My sister/brother is not a scout; could s/he come along?
I still have questions. Help!


Birthday Parties

On what days can I host a party?
What time slots do you offer for Birthday Parties?
How far in advance do I need to book my child's party?
When is final payment due? What types of payment do you accept?
Is the Intrepid Museum wheelchair and stroller accessible?
What are the responsibilities of the party host?
What food options are there for adults and children?
Is the food mentioned for all 30? What if the parents are not going to eat?
Is outside food permitted?
What if I want to bring my own cake?
Are there Kosher options for the Birthday Parties?
Are there other guests in the museum during the party?
What is the duration of the party?
How long can my guests stay in the museum?
What kind of decorations are there for the party?
Where do I go the day of my party?
Are party favors included?
What ages are the parties suitable for? Can I host a Birthday Party for an adult?
Do we get a room for our belongings and for how long?
What is the interactive tour? Does it include the Concorde & Growler submarine?
What kind of costume does the host wear?
I see the party is good for up to 30 people; does it have to be 15 adults and 15 children?
I have more than thirty (30) guests. What are the additional charges associated with my additional guest?


General Questions

How many people do you consider a "group"?
What does general admission include? Are the Growler and Concorde included?
Does the Intrepid have parking? Bus parking?
Is the Intrepid Wheelchair accessible?
Can I pay the final balance on the day of my visit?
What if my reservation head count changes?
Can I get a refund if not everyone in my group shows up?
What happens if my group is larger than I expected on the date of my visit?
How much time should I plan on spending at the Museum?
I am a Camp Counselor. Do I have to pay?
I'm a Former Crewmember. What do you have especially for me?
What are other NYC attractions close by?
Are there any eating facilities on the Ship? Do you offer lunch packages? Can I bring my own lunch aboard?
What's the difference between Veterans, Retired Military & Active Military
I am bringing my class for an Education Tour/Workshop. What are we going to be doing?
Can we do both a Workshop and Tour in one day?
I am participating in a private tour; what am I going to see?
I still have questions. Help!
 
Operation Slumber
top_anchorWhat exactly is Operation Slumber?
Our new Operation Slumber Overnight program is an incredible opportunity for organized youth groups to discover what it takes to live, eat and sleep aboard the Intrepid. Intrepid is better than ever and yours alone from sunset until sunrise the following day.
top_anchorWhat's included?
All activities, dinner, snack & breakfast, admission to Museum the following day, Intrepid Goodie bag with T-shirt. Please see our sample itinerary for more information.
top_anchorI have a date in mind; how do I know if it's available?
Dates are determined by the Intrepid quarterly. If you have a group of 150 or more, please let us know as we may be able to accommodate your group on a specific date. Check the Operation Slumber section of our web site for future dates or contact our Group Sales Department 646-381-5010 or via email at groupsales@intrepidmuseum.org for currently available dates.
top_anchorWhat type of dinner/snack/breakfast is provided?
Dinner: hot, buffet style with water, juice, soft drinks;
Snack: cookies, fruit, milk, coffee & tea;
Breakfast: continental style, juice, coffee & tea
top_anchorAre there different activities for different age/scout level groups?
The Intrepid Sea, Air & Space Museum as well as the activities included in Operation Slumber are good for children of all ages. Sample activities include:
  • Explore the Hangar Deck and the new Exploreum interactive hall with tons of hands-on fun
  • Search for "treasure" during your special Scavenger Hunt
  • Tour the Flight Deck by flashlight
  • Watch educational demonstrations and a movie
  • Hear tales of the Intrepid - and more!
top_anchorWhat is the minimum group size? Maximum?
Operation Slumber is for organized youth groups of 15 or more. The maximum per event is 200 so we are able to accommodate most group sizes. If your group is larger than 200, please let us know and we will see if it is possible to accommodate the entire party.
top_anchorWhat are the age limitations?
All Scouts (and their siblings) must be at least 6 years old and no older than 17 years old. Programming is ideal for children between 8 and 12 years old.
top_anchorHow many adults do I need to bring with my youth group?
Our chaperone policy requires one (1) adult for every three (3) youth.
top_anchorWhat is the cost? Is it the same price for scouts and chaperones?
The cost of Operation Slumber is $120 for all participants. We do not offer any discounts at the present time.
top_anchorDo we sleep in soldier's berthing? Are there separate sleeping areas for my group?
Participants sleep amongst the planes and exhibits in our Hangar Deck on cots provided by the Museum. Please bring your own sleeping bags and/or blankets.
top_anchorCan we come to the museum before Operation Slumber rather than next day admission?
If the Operation Slumber in which you are participating falls on the same day as one of our Boy or Girl Scout Day, your ticket will allow you to partake in the festivities or, should you choose, next day admission. On any other day, the ticket is good for next day admission. Please note that Operation Slumber ends at 8:00am the next day and you must vacate the Museum at that time. The Museum reopens at 10:00am at which point your group can re-enter. Please be advised you will need to go through security screening again if you leave the secure area of our complex.
top_anchorCan I have my birthday party during Operation Slumber?
Currently, we do not allow Birthday Parties during Operation Slumber. If you are interested in a Birthday Party, please contact Group Sales at 646-381-5010 or via email at groupsales@intrepidmuseum.org for more information.
top_anchorI'm part of an adult/senior/mixed/family group; can we sleep on the Intrepid?
At the present time, Operation Slumber is only offered to organized youth groups (such as Scouts) and their parents/chaperones.
top_anchorDo the scouts have to wear their uniforms?
No, but it sure does look good in pictures!
top_anchorMy sister/brother is not a scout; could s/he come along?
Yes, as long as they are in the 6-17 age range, and fall with in the appropriate chaperone ratio. The more the merrier!
top_anchorI still have questions. Help!
Please contact our Group Sales Department at 646-381-5010 or via email at groupsales@intrepidmuseum.org and we will happily answer any and all of your questions.
 
Birthday Parties
top_anchorOn what days can I host a party?
We host parties 7days a week (based on availability and Museum events/hours).
top_anchorWhat time slots do you offer for Birthday Parties?
We offer two convenient time slots - 11:00am - 1:00pm and 2:00pm - 4:00pm.
top_anchorHow far in advance do I need to book my child's party?
We recommend booking your party one (1) - two (2) months in advance. We require a 25% deposit to hold your date and we require payment in full two (2) weeks prior to your event. If it is within two (2) weeks of the date you would like, we may have availability but payment in full is required at the time of booking.
top_anchorWhen is final payment due? What types of payment do you accept?
Final Payment is due two (2) weeks before party. Confirmations details such as number of guests, food and cake selection are also required at this time. We accept Visa, MC, AMEX and checks for final payment. We do not accept Discover Card or cash.
top_anchorIs the Intrepid Museum wheelchair and stroller accessible?
The Intrepid is complaint with the Americans with Disabilities Act. There are elevators which can bring guests from the Pier to the Hangar Deck and Flight Deck and also elevators within the Ship. The Concorde and Growler Submarine are not ADA complaint.
top_anchorWhat are the responsibilities of the party host?
The party host is responsible for organizing the structure of the party including activities, tours, food and overall adherence to the schedule of events. Gratuities are not included but welcomed.
top_anchorWhat food options are there for adults and children?
Our current menu offers the following:
Children: pizza, chicken nuggets, hot dogs or macaroni and cheese. All options include apples, juice box and potato sticks;
Adult: Sandwich platter, fruit platter, vegetable platter, pizza, cheese & fruit platter and cold cut platter;
Intrepid Birthday Cake.
top_anchorIs the food mentioned for all 30? What if the parents are not going to eat?
Food is provided for all guests as part of the package. We cannot discount the price for guests who are not planning on eating.
top_anchorIs outside food permitted?
Outside food is not permitted. Please let us know if you have special circumstances such as food allergies.
top_anchorWhat if I want to bring my own cake?
Please let your representative know if you would like to bring your own cake. However, we cannot discount the cost of the cake from the package price.
top_anchorAre there Kosher options for the Birthday Parties?
Kosher Food is available at an additional cost.
top_anchorAre there other guests in the museum during the party?
Yes, the Museum will be open to other guests during the party; however, Museum Staff is aware of your event and will make every effort to help bypass any lines and navigate your experience through the Museum. The party host will also be with you at all times.
top_anchorWhat is the duration of the party?
Each Birthday Party lasts two (2) hours including food and cake portion.
top_anchorHow long can my guests stay in the museum?
Guests are welcome to stay in the Museum until closing. If you have rented a private room, you will only have access to it during the hours of the party. We do not have lockers or storage areas.
top_anchorWhat kind of decorations are there for the party?
Table decor is based on the theme of your party (i.e. Pilot Parties have Airplane related accessories). Balloons are included in the Gold and Platinum packages or can be added on to the Silver party at an additional cost. All paper goods for adults and children are included.
top_anchorWhere do I go the day of my party?
Please arrive fifteen (15) minutes prior to the start of your party. The party hosts will meet you and your guests in the welcome center. Please ask your guests to arrive no later than fifteen (15) minutes after the start of the party so the fun can begin! If guests do arrive late, Museum Staff will direct them towards the current location of the party.
top_anchorAre party favors included?
Gift Bags are included in the Gold Package and a premium gift bag is included in the Platinum Package. Favors are also available for an additional cost.
top_anchorWhat ages are the parties suitable for? Can I host a Birthday Party for an adult?
Birthday parties are generally geared towards children between the ages of 6 - 12 years old, but our Birthday Party staff will be happy to tailor a party to children of all ages. Parties are, however, not available for adults. If you are interested in hosting a party for an Adult, Senior, Bar/Bah mitzvah, Sweet 16, etc., please contact our Special Events department at 646-381-5300, via email at eventinfo@intrepidmuseum.org or by completing the "Contact Us" form
top_anchorDo we get a room for our belongings and for how long?
Private rooms are available at an additional charge. You will have access to the room for the duration of your party.
top_anchorWhat is the interactive tour? Does it include the Concorde & Growler submarine?
The Interactive tour consists of a visit to the Flight Deck & Hangar Deck which includes the Exploreum. The theme you select will dictate which exhibits the party hosts will spend more time on as they explain historical and fun facts. If you would like to see the Concorde or the Growler, or have any other requests, please speak with your Event Specialist.
top_anchorWhat kind of costume does the host wear?
Your party host will wear a theme-appropriate costume such as a pirate, an astronaut, etc. Costumes are realistic, not mascot-like, so your little ones shouldn't be frightened.
top_anchorI see the party is good for up to 30 people; does it have to be 15 adults and 15 children?
No, that is just our suggestion as we have found most children are accompanied by a parent. You can have any combination of adults and children as long as there is at least one (1) adult for every five (5) children.
top_anchorI have more than thirty (30) guests. What are the additional charges associated with my additional guest?
Additional guests, whether adults or children, will be charged a per person rate based on the package level you are choosing. Parties with more than forty (40) guests are required to upgrade to a private room at an additional fee.
 
General Questions
top_anchorHow many people do you consider a group?
A group of fifteen (15) or more is considered a group and is eligible for our group discounts and services. If you are looking to purchase tickets for less than 15 people, please visit our online ticket center by clicking here.
top_anchorWhat does general admission include? Are the Growler and Concorde included?
The general admission to the museum includes the Intrepid Aircraft carrier and the Growler. The British Airways Concorde is only open for private guided tours and are available daily. Click here for more information.

Growler is subject to close 1 hour prior to the closing of Museum closing.
top_anchorDoes the Intrepid have parking? Bus parking?
The Intrepid itself does not offer parking, but there are several lots in the vicinity. Please note that the Intrepid will validate parking for Park Right on 43th and 12th which offers visitors a $4.00 discount. We no longer offer bus parking. Buses can drop guests off in front of our Welcome Center.
top_anchorIs the Intrepid Wheelchair accessible?
The Intrepid is compliant with the Americans with Disabilities Act. There are elevators which can bring guests from the Pier to the Hangar Deck and Flight Deck and also elevators within the Ship. The Fo’c’s’le, the Gallery Deck exhibits, Island/Bridge, The Concorde, Growler Submarine and simulator rides are not ADA compliant.
top_anchorCan I pay the final balance on the day of my visit?
No. Group reservations must be paid in full two (2) weeks prior to your visit.
top_anchorWhat if my reservation head count changes?
You can update your head count up to two (2) weeks prior to the date of your visit.
top_anchorCan I get a refund if not everyone in my group shows up?
Unfortunately, changes to any existing reservation must be made at least two (2) weeks prior to visit so day of changes to the reservation are not permitted. You can find this information in the Confirmation Letter you received when you booked your visit. The Box Office is not permitted to refund any sales made through the Group Sales department.
top_anchorWhat happens if my group is larger than I expected on the date of my visit?
Additional guests that were not included on reservation prior to two (2) weeks before visit will pay full museum admission.
top_anchorHow much time should I plan on spending at the Museum?
We suggest allowing between two (2) and two and a half (2.5) hours to explore the Museum. Of course, we welcome you to stay as long as you'd like!
top_anchorI am a Camp Counselor. Do I have to pay?
Yes, but Camp Counselors booking a group of campers are eligible for the discounted adult rate.
top_anchorI'm a Former Crewmember. What do you have especially for me?
We invite Former Crewmembers to learn more about the Former Crewmember Association by clicking here.
top_anchorWhat are other NYC attractions close by?
The Intrepid is located a few blocks west of Times Square and in the vicinity of some exiting sightseeing opportunities and attractions. Circle Line Sightseeing Cruises is located just south of the Intrepid on the West Side - please ask about our combination packages. Madame Tussauds Wax Museum is another preferred attraction conveniently located on 42nd Street between 7th and 8th Avenues and within walking distance or easily accessible from the M42 NYC Transit bus.
top_anchorAre there any eating facilities on the Ship? Do you offer lunch packages? Can I bring my own lunch aboard?
There are two eating facilities on the complex - one located on the Mess Desk level of the Intrepid (which is where the crew would dine) and one located on the second level of our Welcome Center. For your convenience, we offer prearranged boxed lunches which include a sandwich, beverage and snacks - please ask your Group Sales Representative for options and pricing. If your group purchases a lunch package, we can reserve seating in our Mess Desk.

You are welcome to bring a "brown bag" style lunch on board; seating is on a first come, first served basis. You are not permitted to bring picnic baskets, catered foods (including platters) or alcohol beverages on board. Food must be eaten within the Mess Desk area or outside on our new park-like pier.
top_anchorWhat's the difference between Veterans, Retired Military & Active Military?
A Veteran is one who has served in the Military. Retired Military is one who has served his/her entire career in the Military. Active Military is one who is currently active. Retired & Active Military received complimentary admission for themselves; Veterans receive a discount on tickets. All will be asked for appropriate identification upon checking in.
top_anchorI am bringing my class for an Education Tour/Workshop. What are we going to be doing?
Students will explore themed concepts with Museum educators, participate in hands-on experiments using wind tunnels, wing models, microscopes and specimens and other investigative tools, and engage in group discovery activities such as launching a model rocket and measuring the height of its trajectory.

During Tours, Students journey through the Museum with Museum educators for 1-hour tours and learn about the history and science behind the museum and its many artifacts.

During Workshops, Students explore concepts of water, flight and space with Museum educators for 1 ½ hour workshops which include a thematic tour and hands-on class activities.

If you are looking for information on a specific Tour or Workshop, please ask your group representative for more details.
top_anchorCan we do both a Workshop and Tour in one day?
Yes, but you will need to pay for each separately. Please note that Workshops include a Tour and although you may be selecting different themes, parts of the Tours that cover general Museum information may overlap.
top_anchorI am participating in a private tour; what am I going to see?
Each Tour Guide will take your group of up to 20 people on an in-depth look at some of the fascinating areas and new exhibits that make up the Intrepid Sea, Air & Space Museum. Your informative Guide will also be happy to answer any and all questions.

Private Tour does not include the British Airways Concorde or Growler submarine. While Guided Concorde Tours are available for purchase, we invite you to explore the Growler on your own.
top_anchorI still have questions. Help!
Please contact our Group Sales Department at 646-381-5010 or via email at groupsales@intrepidmuseum.org and we will happily answer any and all of your questions.