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FAQ

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Visiting the Museum

Does the Museum allow photography or videotaping?
Does the Museum offer tours?
How long will it take to view all of the exhibits in the Museum?
I have lost something at the Museum. What do I do?
Is the Museum wheelchair accessible?
What resources are available for visitors with disabilities?
Does the Museum offer bag and coat check facilities?
What are the dining options at the Museum?

Groups

Does the Museum offer children's birthday parties?
Does the Museum offer sleepover programs?
How can I purchase tickets for a group of 20 or more?
How do I arrange for a group visit?
Where can I find out more about bringing a group to the Museum?
How do I book a school group visit?
What are the school group programs offered?
How can I purchase tickets for my school group?


Ticket Purchases

When are tickets purchased online valid?
What is the latest time I can purchase a ticket and enter the Museum?
Are Growler and Concorde included with admission?
What identification can I present to receive the NYC resident discount rate?
Do active military and veterans receive free admission?
Is the Intrepid Museum part of CityPASS?
Is the Intrepid part of New York C3?

Program Offerings

What are some programs the Museum offers to the public?
What programs does the Museum offer for veterans and military families?
Does the Museum offer birthday parties?
Does the Museum offer sleepovers?
Are there volunteer opportunities?

About the Museum

Can I rent space at the Museum for corporate events or parties?
 
Visiting the Museum
top_anchorDoes the Museum allow photography or videotaping?
Personal cameras and video are allowed. Selfie sticks (or any other camera-extension devices) and professional equipment, including tripods, are not. If you would like to arrange a photo shoot or use any images associated with the Museum, please contact our Public Relations Department at aallen@intrepidmuseum.org
 
top_anchorDoes the Museum offer tours?

The Museum offers an array of Guided Tours. Guides lead fascinating explorations of the Museum and provide greater insight into the artifacts on display. Tours are not included with admission and may be reserved for an additional fee. Click here to learn more about tours or inquire in the Welcome Center. To arrange a tour for groups of 15 or more, click here.

top_anchorHow long will it take to view all of the exhibits in the Museum?

Plan to spend two to three hours at the Museum.

top_anchorI have lost something at the Museum. What do I do?
Please fill out this form. We cannot respond to all inquiries, but we will contact you by email or telephone if your item has been found or turned in. We will verify that the item is yours and provide instructions on how it may be returned to you.
top_anchorIs the Museum wheelchair accessible?
Because of the Intrepid’s status as a National Historic Landmark, most of the Museum is fully accessible by wheelchair. Areas that are not accessible by wheelchair include the fo’c’sle, combat information center, submarine Growler and Concorde. All restrooms and dining areas are fully accessible, as well as the flight deck, hangar deck and mess deck.

The Museum does not have wheelchairs available for public use. Lightweight stools are available to borrow from the Information Desk.

For more information about accessibility, please click here or contact us at access@intrepidmuseum.org or 646-381-5158.
top_anchorWhat resources are available for visitors with disabilities?
The Museum provides programs and resources to support and enhance the experience of all visitors, including individuals with disabilities and their peers and families. For more information, please click here.
top_anchorDoes the Museum offer bag and coat check facilities?
The Museum does not offer bag and coat check facilities. All belongings, including bags, strollers and luggage must remain with visitors at all times.
top_anchorWhat are the dining options at the Museum?

Intrepid Marketplace offers a menu with classic New York flavor. Choose from freshly prepared pizzas, sandwiches, wraps, salads and soups, including gluten-free, vegetarian and vegan options.

Intrepid Marketplace is located on the mess deck of the ship, as well as on the pier.

Vending machines are located on the pier and the flight deck.

 
Groups
top_anchorDoes the Museum offer children's birthday parties?
Yes, click here for information about birthday parties.
top_anchorDoes the Museum offer sleepover programs?
Yes the Intrepid offers overnight programs and dates are extremely limited for more information about our overnight programs click here.
top_anchorHow can I purchase tickets for a group of 20 or more?
Call 646-381-5010, or submit a request online here.
top_anchorHow do I arrange for a group visit?
Contact: 646-381-5010, or use our Group Info Request form.
top_anchorWhere can I find out more about bringing a group to the Museum?
Click here for more information on group visits.
top_anchorHow can I purchase tickets for my school group?
Please complete our School Program Reservation Request form. A representative from the Education Department will contact you. For more information about School Programs, please click here.
 
Ticket Purchases
top_anchorWhen are tickets purchased online valid?
You may use tickets purchased online any time during Museum hours on the day that you selected, with the exception of Guided Tours, which begin at the time indicated. Last entry is one hour before closing.
top_anchorWhen is the latest time I can purchase a ticket and enter the Museum?
You may purchase tickets and enter the Museum up to one hour before closing.
top_anchorAre Growler and the Concorde included with admission?
Museum admission includes entry to the aircraft carrier Intrepid, the Space Shuttle Pavilion and Growler. The British Airways Concorde is only open for private guided tours, offered daily. Click here for more information on tours.

The line to enter Growler may close early.
top_anchorWhat identification can I present to receive the NYC resident discount rate?
Please present valid government-issued photo identification (e.g., NYS driver’s license, NYS identification card, NYC identification card [IDNYC]) with printed address.

When purchasing the discounted tickets online, you must hold the tickets at the box office and pick them up at Will Call. The "print at home" delivery method is not available.

Discounts and promo codes cannot be applied to the NYC resident rate.
top_anchorDo active military and veterans receive free admission?
U.S. military and veterans receive free admission to the Museum with valid identification, thanks to the generous support of Bank of America. Spouses of active-duty service members receive a 20% discount on admission.

Examples of acceptable identification are active duty, retiree or reservist military ID card (DD Form 2 or 2A), civilian retiree card, discharge papers (DD-214), state-issued veteran designation on driver’s license or identification card, or Department of Veterans Affairs (VA) Veterans Identification Card (VIC).

Veterans also receive a 20% discount on Individual, Dual and Family Memberships. Click here for information on the benefits of membership.
top_anchor Is the Intrepid Museum part of CityPASS?
Yes. With CityPASS, You can save 40% or more on admission to the Museum, plus five more top NYC attractions. Purchase your CityPASS today at citypass.com or at the Museum’s Welcome Center for the same low price. Learn more.

Tickets for add-on experiences at the Museum, including tours and flight simulator rides, can be purchased in the Welcome Center.
top_anchor Is the Intrepid part of New York C3?
The Museum is included in New York C3. Not sure if visiting six attractions is right for you? Try New York C3 (from CityPASS), and choose three of NYC’s 10 most iconic attractions. Available only at citypass.com.

Tickets for add-on experiences at the Museum, including tours and flight simulator rides, can be purchased in the Welcome Center.
 
Program Offerings
top_anchorWhat are some programs the Museum offers to the public?
The Museum offers a variety of programs for students, teachers and the public. We are dedicated to serving individuals of all ages and abilities. For more information, please click here.
top_anchorWhat programs does the Museum offer for veterans and military families?
The Museum offers free programs specifically for service members, veterans and their families. To learn more, click here.
top_anchorDoes the Museum offer birthday parties?
Yes. Party packages can be customized for all ages. Click here for more information.
top_anchorDoes the Museum offer sleepovers?
Yes! Explore the Museum after hours and sleep aboard the ship during Operation Slumber, offered throughout the year. Opportunities are available for all ages, and space is limited. For more information, click here.
top_anchorAre there volunteer opportunities?
Volunteers are an integral part of the Museum. Our volunteers work with the public or behind the scenes. The Museum is always seeking qualified individuals who are willing to assist in promoting and sustaining our mission. Applicants must be at least 18 years old and willing to contribute eight hours each month for a minimum of six months.

For more information, click here.
 
 About the Museum
top_anchorCan I rent space at the Museum for corporate events or parties?
To learn more about hosting a corporate or social event at the Museum, click here.