FAQ
| How do I book group program? |
Please fill out the one of the following forms. Once you have submitted the form, a member of the Group Sales Department will contact you.
|
|
ON-SITE PROGRAMS |
| What times are on-site educator-led programs offered? |
| Our on-site group programs for K-12 groups are offered at 10:30am, 11:00am and 11:30am. All programs are 60 minutes unless otherwise noted. Programs for Adult Groups are scheduled by request and subject to availability. |
| What is the minimum group size needed in order to participate in an on-site educator-led program or to book a self-guided experience? |
| We require groups to have a minimum of 10 students in order to participate in on-site educator-led programs or receive group-rate pricing for self-guided visits. Exceptions may apply if you are bringing students with disabilities. |
| Will my class stay together for the program? |
Due to COVID-19 safety precautions, group size is limited to 15 participants, plus chaperones. For educator-led programs, groups larger than 15 students will be divided to work with two or more Museum educators, subject to availability. Don’t worry—students will all do the same thing! Exceptions may apply for groups of students with disabilities. Self-guided groups may stay together or split into smaller groups.
Please keep in mind that students under the age of 16 must be accompanied by an adult at all times. |
| How many chaperones do you require? |
| The Museum requires a minimum of one (1) chaperone for every 15 students for all school groups, including those on self-guided visits. The student-chaperone ratio for educator-led programs may not exceed 6:1. Exceptions may apply if you are bringing students with disabilities. |
| What can I do with my group if we arrive early, if we are waiting for others to complete a program, or if we remain at the Museum after our program ends? |
| If your group has extra time before or after an educator-led program, you may explore the Museum on your own. Please keep in mind that students under the age of 16 must be accompanied by an adult at all times. |
| What is the price for on-site educator-led programs and self-guided experiences? |
| Self-guided visits for all schools and educator-led programs for NYC DOE schools are priced at $10.50/person. Please inquire with Group Sales about pricing for all other groups. All groups receive one free chaperone for every 10 students. Exceptions may apply if you are bringing students with disabilities. A limited number of free programs are available to New York City Department of Education public schools. Additional funding for schools and organizations in New York and New Jersey is available for specific programs, including classes and groups with disabilities. |
| Do you have lunchroom facilities? |
| Yes. Indoor seating for groups located on the mess deck. Seating is on a first-come, first-served basis. Your group may also choose to eat outside on Pier 86. Please note that there are no lunch storage facilities. Food is available for purchase in the Welcome Center at Aviator Grill (very limited seating is available; guests may carry their purchases to other seating areas on the pier and on the mess deck). On select days, food is also available for purchase on the pier. |
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VIRTUAL PROGRAMS |
| What times are virtual group programs offered? |
|
Virtual group programs are offered Monday-Friday from 9:00am-4:00pm. All programs are 45 minutes unless otherwise noted.
|
| What is the maximum group size per virtual group program? |
|
Groups may reserve a program for up to 50 participants, including adults/chaperones.
|
| Do you require chaperones for your virtual group programs? |
|
Yes! Just like a regular field trip, the Museum requires a chaperone for virtual trips. A minimum of one chaperone is required for each online school program, but more are welcome.
|
| What is the price for virtual group programs? |
|
The price is $75 per 45-minute online school program. A limited number of free programs are available to New York City Department of Education public schools. Additional funding for schools and organizations in New York and New Jersey is available for specific programs, including classes and groups with disabilities.
|
| What platform is used for virtual group programs? |
|
All virtual group programs are developed for and offered via Zoom. Once your reservation is confirmed, you will be emailed a secure and exclusive link that should only be shared with program participants. If you cannot use Zoom, we will work out a solution to use the online platform of your choice.
|
|
RESERVATIONS |
| How far in advance should I make my reservation? |
|
We require reservations to be made no less than two weeks in advance of the visit date. We will do our best to accommodate any other requests.
|
| How do I reschedule or cancel a confirmed reservation? |
|
Please contact the Group Sales at 646-381-5010 or e-mail groupsales@intrepidmuseum.org. All changes and cancellations should be communicated to us no later than two weeks before your scheduled visit.
|
| What is your cancellation policy? |
|
For cancellations made more than two weeks prior to your visit date, the amount paid will be refunded minus a non-refundable deposit. If you must cancel within two weeks of your visit date, we will give you a credit for the amount paid minus the non-refundable deposit. This credit may be applied toward a future visit to the Museum, and must be used within one year of cancellation. If you do not show up on the day of your scheduled visit and have not provided notice of cancellation, no refunds or credits will be issued.
The $75 online school program reservations are non-refundable.
The Museum reserves the right to change its schedule and/or hours of operation. The Museum will provide as much notice as possible of any changes to the schedule. If the Museum cancels your visit because of a special event or inclement weather, your visit will be rescheduled at no additional cost. If rescheduling the visit is not possible, you will be refunded the full amount paid.
|
| My questions are not answered here. How can I find out more? |
|
Please contact the Group Sales Department at 646-381-5010 or e-mail groupsales@intrepidmuseum.org.
|
|
FAQ
| How do I book group program? |
Please fill out the one of the following forms. Once you have submitted the form, a member of the Group Sales Department will contact you.
|
|
ON-SITE PROGRAMS |
| What times are on-site educator-led programs offered? |
| Our on-site group programs for K-12 groups are offered at 10:30am, 11:00am and 11:30am. All programs are 60 minutes unless otherwise noted. Programs for Adult Groups are scheduled by request and subject to availability. |
| What is the minimum group size needed in order to participate in an on-site educator-led program or to book a self-guided experience? |
| We require groups to have a minimum of 10 students in order to participate in on-site educator-led programs or receive group-rate pricing for self-guided visits. Exceptions may apply if you are bringing students with disabilities. |
| Will my class stay together for the program? |
Due to COVID-19 safety precautions, group size is limited to 15 participants, plus chaperones. For educator-led programs, groups larger than 15 students will be divided to work with two or more Museum educators, subject to availability. Don’t worry—students will all do the same thing! Exceptions may apply for groups of students with disabilities. Self-guided groups may stay together or split into smaller groups.
Please keep in mind that students under the age of 16 must be accompanied by an adult at all times. |
| How many chaperones do you require? |
| The Museum requires a minimum of one (1) chaperone for every 15 students for all school groups, including those on self-guided visits. The student-chaperone ratio for educator-led programs may not exceed 6:1. Exceptions may apply if you are bringing students with disabilities. |
| What can I do with my group if we arrive early, if we are waiting for others to complete a program, or if we remain at the Museum after our program ends? |
| If your group has extra time before or after an educator-led program, you may explore the Museum on your own. Please keep in mind that students under the age of 16 must be accompanied by an adult at all times. |
| What is the price for on-site educator-led programs and self-guided experiences? |
| Self-guided visits for all schools and educator-led programs for NYC DOE schools are priced at $10.50/person. Please inquire with Group Sales about pricing for all other groups. All groups receive one free chaperone for every 10 students. Exceptions may apply if you are bringing students with disabilities. A limited number of free programs are available to New York City Department of Education public schools. Additional funding for schools and organizations in New York and New Jersey is available for specific programs, including classes and groups with disabilities. |
| Do you have lunchroom facilities? |
| Yes. Indoor seating for groups located on the mess deck. Seating is on a first-come, first-served basis. Your group may also choose to eat outside on Pier 86. Please note that there are no lunch storage facilities. Food is available for purchase in the Welcome Center at Aviator Grill (very limited seating is available; guests may carry their purchases to other seating areas on the pier and on the mess deck). On select days, food is also available for purchase on the pier. |
|
VIRTUAL PROGRAMS |
| What times are virtual group programs offered? |
|
Virtual group programs are offered Monday-Friday from 9:00am-4:00pm. All programs are 45 minutes unless otherwise noted.
|
| What is the maximum group size per virtual group program? |
|
Groups may reserve a program for up to 50 participants, including adults/chaperones.
|
| Do you require chaperones for your virtual group programs? |
|
Yes! Just like a regular field trip, the Museum requires a chaperone for virtual trips. A minimum of one chaperone is required for each online school program, but more are welcome.
|
| What is the price for virtual group programs? |
|
The price is $75 per 45-minute online school program. A limited number of free programs are available to New York City Department of Education public schools. Additional funding for schools and organizations in New York and New Jersey is available for specific programs, including classes and groups with disabilities.
|
| What platform is used for virtual group programs? |
|
All virtual group programs are developed for and offered via Zoom. Once your reservation is confirmed, you will be emailed a secure and exclusive link that should only be shared with program participants. If you cannot use Zoom, we will work out a solution to use the online platform of your choice.
|
|
RESERVATIONS |
| How far in advance should I make my reservation? |
|
We require reservations to be made no less than two weeks in advance of the visit date. We will do our best to accommodate any other requests.
|
| How do I reschedule or cancel a confirmed reservation? |
|
Please contact the Group Sales at 646-381-5010 or e-mail groupsales@intrepidmuseum.org. All changes and cancellations should be communicated to us no later than two weeks before your scheduled visit.
|
| What is your cancellation policy? |
|
For cancellations made more than two weeks prior to your visit date, the amount paid will be refunded minus a non-refundable deposit. If you must cancel within two weeks of your visit date, we will give you a credit for the amount paid minus the non-refundable deposit. This credit may be applied toward a future visit to the Museum, and must be used within one year of cancellation. If you do not show up on the day of your scheduled visit and have not provided notice of cancellation, no refunds or credits will be issued.
The $75 online school program reservations are non-refundable.
The Museum reserves the right to change its schedule and/or hours of operation. The Museum will provide as much notice as possible of any changes to the schedule. If the Museum cancels your visit because of a special event or inclement weather, your visit will be rescheduled at no additional cost. If rescheduling the visit is not possible, you will be refunded the full amount paid.
|
| My questions are not answered here. How can I find out more? |
|
Please contact the Group Sales Department at 646-381-5010 or e-mail groupsales@intrepidmuseum.org.
|
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