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Home > Education > School and Teacher Programs > School Programs > FAQ
FAQ
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How do I book an educator-led school program or self-guided experience?
Please fill out the School Program Reservation Request form. After you have submitted the form, a member of the Education Department will contact you.
What times are educator-led programs offered?
Our programs are offered at 10:30am, 11:00am and 11:30am. All programs are 90 minutes unless otherwise noted.
What is the minimum group size needed in order to participate in an educator-led program or to book a self-guided experience?
We require school groups to have a minimum of 10 students in order to participate in educator-led programs or receive group-rate pricing for self-guided visits. Exceptions may apply if you are bringing students with disabilities.
Will my class stay together for the program?
For educator-led programs, groups larger than 20 students will be divided to work with two or more Museum educators, subject to availability. Don’t worry—students will all do the same thing! Exceptions may apply for groups of students with disabilities.

Self-guided groups may stay together or split into smaller groups. Please keep in mind that students under the age of 16 must be accompanied by an adult at all times.
How many chaperones do you require?
The Museum requires a minimum of 1 chaperone for every 10 students for all school groups, including those on self-guided visits. The student-chaperone ratio for educator-led programs may not exceed 6:1. Exceptions may apply if you are bringing students with disabilities.
What can I do with my group if we arrive early, if we are waiting for others to complete a program, or if we remain at the Museum after our program ends?
If your group has extra time before or after an educator-led program, you may explore the Museum on your own or eat lunch in our food service area. Please keep in mind that students under the age of 16 must be accompanied by an adult at all times.
Do you have lunchroom facilities?
Yes. Our food service area is located on the mess deck. Seating is on a first-come, first-served basis. We also offer the option of purchasing catered lunches and reserved seating for $10.00/person. When filling out the School Program Reservation Request form, you will be able to indicate whether you are interested in purchasing lunches. Please note that there are no lunch storage facilities.
What is the price for educator-led programs and self-guided experiences?
Self-guided visits for all schools and educator-led programs for NYC DOE schools are priced at $10.50/person. Educator-led programs for all other schools are priced at $13.00/person. All groups receive one free chaperone for every 10 students. Exceptions may apply if you are bringing students with disabilities.
How far in advance should I make my reservation?
We require reservations to be made no later than two weeks in advance of the visit date.
How do I reschedule or cancel a confirmed reservation?
Please contact the Education Coordinator at 646-381-5169 or e-mail schoolreservations@intrepidmuseum.org. All changes and cancellations should be communicated to us no later than two weeks before your scheduled visit.
What is your cancellation policy?
For cancellations made more than two weeks prior to your visit date, the amount paid will be refunded minus a non-refundable deposit. If you must cancel within two weeks of your visit date, we will give you a credit for the amount paid minus the non-refundable deposit. This credit may be applied toward a future visit to the Museum, and must be used within one year of cancellation. If you do not show up on the day of your scheduled visit and have not provided notice of cancellation, no refunds or credits will be issued.

The Museum reserves the right to change its schedule and/or hours of operation. The Museum will provide as much notice as possible of any changes to the schedule. If the Museum cancels your visit because of a special event or inclement weather, your visit will be rescheduled at no additional cost. If rescheduling the visit is not possible, you will be refunded the full amount paid.
My questions are not answered here. How can I find out more?
Please contact the Education Coordinator at 646-381-5169 or e-mail schoolreservations@intrepidmuseum.org.